Jobs at Derby Homes | Our current vacancies and how to apply
Organisation: Derby Homes
Hours: 37 Hours per week
Contract type: Permanent
Location: City Wide
This new post of Senior Welfare Rights Officer will manage and support staff members of the welfare rights team who are employed in projects or in specialist roles within Derby Advice.
You will have a role in managing a specialist welfare rights project funded by Macmillan cancer care and the D2N2 ‘money sorted’ project funded by Big Lottery. In addition, you will be involved in managing team members who have specific roles in mental health and in a community setting.
Our ideal candidate would be someone who wants to help vulnerable people and is committed to achieving high quality advice. Experience of giving welfare rights advice is essential, as is experience of maintaining case management systems and meeting targets. Experience of managing staff/teams is desirable.
Does this sound like a role you may interested in? If so, then we'd very much like to receive an application from you.
Please note due to the ongoing pandemic the role would be mainly working from home so the ability to do so is paramount to the success in this role.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options. Please use the links below to download the supporting information.
For more information please contact Johanna Roberts on 01332 643394.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Job description
Person specification
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We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.
The closing date for this vacancy is Wednesday 9th December 2020 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date.
Please note that we do not accept CVs or use recruitment agencies.
Hours: 18.5 hours per week
Location: The Council House
Are you energetic and enthusiastic, a good team member who can lead, motivate and inspire others?
An exciting opportunity has arisen within Housing Options to be part of a team that provides high quality, customer focused advice and assistance to vulnerable families and single people in Derby who are homeless or threatened with homelessness. We are recruiting to the job share post of Senior Homelessness Officer (Families and Domestic Abuse) which is part of the team responsible for the line management of Homelessness Advisors, providing a demanding but rewarding front line service.
Your management skills will include the ability to manage performance, provide direction and set clear targets and standards.
You will need to demonstrate excellent inter-departmental and partnership working and will need to be a positive representative at multi-agency meetings.
You will need experience of working with vulnerable customer groups and an understanding of the support available to homeless people. Above all, you will have empathy with these customers along with a passion and determination to go the extra mile.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, government pension scheme, employee health initiatives and green travel options.
The closing date for this vacancy is Sunday 29th November 2020 at midnight. Any application forms received after the closing date will not be accepted.
This is a re-advert and anyone who has previously applied need not apply again.
Interviews will be held Week beginning 7th December 2020.
Please note that we do not accept CVs or use recruitment agencies
Hours: 37 hours per week
Location: Derby Homes
We know it’s becoming more difficult for households with the rising cost of living and benefit changes and we want to ensure that our income management services are in the right place at the right time in order to support our tenants to maximise their income and sustain their accommodation. With the emphasis on helping Universal Credit claimants, you will support tenants to be able to pay their rent and maximise income for Derby Homes.
You will need to have a GCSE in Maths and English at C grade or above or equivalent or work experience that demonstrates the required skills. A good understanding of welfare benefits and reforms coupled with great communication skills and having empathy and the ability to be flexible and going the “extra mile” would be advantageous.
The closing date for this vacancy is Tuesday 1st December 2020 at midnight. Any application forms received after the closing date will not be accepted.
Interviews shall take place week commencing 14th December 2020.
Contract type: 2 Permanent Posts
Location: Derby homes local housing offices
Derby Homes manages over 13000 properties in the City of Derby.
The Income Team collects rental income to maintain and improve services delivered to tenants.
You have the exciting opportunity to be part of a successful performance driven team which is responsible for collecting rents from council tenants.
The role involves managing accounts to make sure rent is paid, regularly contacting and supporting tenants to be able to pay the rent and sustain their tenancy.
You will need to have a GCSE grade C or higher in Maths and English or an equivalent qualification or work experience. Experience in managing rent accounts or providing support on personal financial budgeting would be advantageous.
The closing date for this vacancy is Friday 27 November 2020 at midnight. Any application forms received after the closing date will not be accepted.
Interviews are being held week commencing 30 November 2020.
Contract type: Temporary – 12 months
Location: Milestone House
An exciting opportunity has arisen for the role of Concierge at Milestone House, Green Lane, Derby. The service provides emergency accommodation for single homeless people in the City, supporting them to access other services and move on accommodation.
The role will involve you delivering a high-quality customer service in the reception area in Milestone House. The role is customer facing and involves communicating with the customers who reside within Milestone House and other visitors to the site.
You will be part of the dedicated staff team that supports the residents and will need excellent team working and communication skills. You will maintain a high-quality customer service in all aspects of the role, treating customers with courtesy and respect.
You will need experience of working with vulnerable customer groups and an understanding of the issues and support needs that affect homeless people.
Above all, you will have empathy with this customer group along with a passion and determination to go the extra mile and make a positive impression on everyone you come into contact with.