Jobs at Derby Homes | Our current vacancies and how to apply
Organisation: Derby Homes
Hours: 37 hours per week
Contract type: Permanent
Location: Home / Office and visiting properties/customers
An exciting opportunity has arisen within Housing Options to be part of a team that provides high quality, customer focused advice and assistance to vulnerable families and single people in Derby who are homeless or threatened with homelessness.
You will be providing a front-line advice service to customers, managing a caseload of your own with an aim to prevent homelessness wherever possible. This is a demanding role where you will need to assess individual situations with efficiency and precision. An investigative approach will be essential to probe and understand each individual’s set of circumstances, making decisions within a legal framework.
You will need to have an eye for detail, strong interpersonal and negotiation skills to work closely with colleagues and customers ensuring a high-quality customer service is delivered.
We are seeking an enthusiastic person who is able to work intensively within a demanding area of work. Knowledge of relevant housing legislation including the Housing Act 1996 Part 7, as amended by the Homelessness Reduction Act 2017 is desirable.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form
Remember to align your personal statement to the essential criteria in the Person Specification.
Job description
Person specification
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.
We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.
Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at recruitmentteam@derby.gov.uk. https://www.derby.gov.uk/signing-service/
The closing date for this vacancy is Sunday 7th September 2025 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date.
Location: London Road
Derby Homes are an organisation owned by Derby City Council, we manage and maintain approximately 12,500 properties in Derby employing over 600 members of staff. The diverse workforce covers office based and mobile workers including housing management teams, specialist support workers and a repairs and maintenance team.
If you are a 'can-do' person, who is passionate about delivering excellent customer service you might well be the person we are looking for. You will need good communication skills, be able to take control of situations and resolve problems, be enthusiastic, friendly and be able to work well in a team.
This role would suit someone working in a customer facing role with transferrable skills. The role requires an understanding of the causes of damp, mould and condensation. You will also be required to give advice to our customers and assist in treating the issue. You don’t need experience working in social housing, but a knowledge of current housing issues and housing legislation would be beneficial.
As a member of the Derby Homes team, you will need to be:
Understanding of Health and Safety.
Committed to providing excellent customer service and offer technical assistance.
Able to use your own initiative and also work as part of a team.
Be prepared to move heavy items following appropriate training.
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.
We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.
Location: Derby Homes – London Road
We have a supportive and challenging culture and enjoy an excellent relationship with both the Council and our Board. As Contract Manager – Asset Management you will play an active role in ensuring the condition and safety of our customer’s homes.
The successful post-holder will:
We are looking for innovative and people-focused candidates with experience of operating at a senior level within a complex organisation. You will be passionate about supporting people in housing need.
A recent track record of delivering and improving operational activities and services is essential, as is knowledge of current legislative and regulatory requirements.
In return, this position offers a fantastic opportunity to take a key role in a forward-thinking successful organisation. You will lead a committed team in a challenging, fast-paced environment, and become part of a culture that encourages development in all.
Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work, we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.
The closing date for this vacancy is Sunday 24th August 2025 at midnight. Any application forms received after the closing date will not be accepted.
Hours: 37 Hours per week
Derby Homes Limited is an arm's length management organisation (ALMO) created by Derby City Council to manage, maintain, and improve its council houses and estates and we manage over 12,000 properties.
We’re committed to making Derby’s estates and places somewhere people are proud and happy to live. This plasterer role will include working alongside an existing team to ensure that the buildings are safe and well maintained. We want applications from people who want to make a difference and deliver a great service to our tenants.
This role is based in the busy Responsive Maintenance section where you will undertake plastering and tiling repairs, including making safe, improvements and installations. You will work alone and along side other skilled maintenance operatives in the effective completion of repairs and maintenance to property and buildings managed by Derby Homes. Working on traditional and non traditional domestic properties there is no typical day which makes every day different which adds to the excitement and variety of work you will be doing.
So, if you are looking for a new challenge, we would really like to hear from you and welcome you to our team.
You will be required to successfully complete a driver assessment in order to drive company vehicles which may also be used to commute to and from your place of work.
The closing date for this vacancy is Sunday 31st August 2025 at midnight. Any application forms received after the closing date will not be accepted.
If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held early September 2025.
Location: Derby
We are looking for an experienced Fire Safety Officer to join the team here at Derby Homes.
Derby Homes manage and maintain approximately 12,500 properties in Derby, employing 600 members of staff. The diverse workforce covers both housing management teams and a large construction workforce including repairs, maintenance, refurbishment and new builds.
This is a varied and interesting role providing a broad spectrum of fire safety advice and support to all parts of the business, alongside conducting fire risk assessments at all our applicable properties. Whilst you will have a general fire safety experience, the knowledge of the Building Safety Act and high-rise buildings would also be beneficial.
In this role you will work closely with all areas of the business to foster a strong fire safety culture. This will require an on-site presence throughout all sites within the Derby Homes portfolio as well as offering flexible working. The candidate will be required to work closely within the teams to maintain high levels of fire safety standards, ensuring legal compliance through audit, inspections and training and promoting good working relationships.
The role offers an excellent opportunity to develop your skills and work within a variety of settings. Candidates should hold or be prepared to work towards The Institution of Fire Engineers Registered Life Safety Fire Risk Assessor qualification including Engineering Technician (EngTech) status or equivalent.
The closing date for this vacancy is 31st August 2025 at midnight. Any application forms received after the closing date will not be accepted.
Hours: 35 hours per week
Contract type: Permanent.
Location: Milestone House
Are you looking for a new role that will give you variety and a sense of achievement?
We are looking for enthusiastic and dedicated Officers at Milestone House, the emergency accommodation for homeless people. This is an exciting opportunity to join an established and supportive team committed to providing customers with an individual and quality service.
As part of the team, you will be required to cover shifts over a 7-day period. These shifts will be from 8am to 4pm and 12pm to 8pm. Providing housing support and advice to some of the most vulnerable individuals in the city who find themselves homeless, you will help people who may be struggling with their mental health, physical health, substance misuse issues, and many who have experienced trauma in their lives.
The role involves encouraging positive engagement with customers and providing them with guidance and support on day-to-day activities that develop their skills and abilities for independent living enabling move-on to their own accommodation.
The successful applicant will be a patient, resilient and empathetic individual who understands the importance of forging professional relationships, in order to respond appropriately to the often-complex needs and requirements of customers. You will have the ability to remain calm and professional in challenging situations.
Maintaining a high-quality customer service focus in all aspects of the role you will ensure appropriate needs, risk assessments and support plans are completed and reviewed within the procedural time frames.
You should have experience of working with vulnerable customer groups and an understanding of safeguarding and the support available to homeless people. Above all, you will have empathy with our customers along with a passion and determination to go the extra mile.
Every day brings new challenges and rewards, making this a truly fulfilling role.