Job profile

Organisation: Derby Homes

Hours: 37 hours per week

Contract type: Permanent

Location: Derby Homes – London Road

Derby Homes are looking for an enthusiastic and experienced Administration   Assistant.

The ideal candidate will have an in-depth knowledge of inputting data, maintaining, and recording accurate records and have excellent customer service skills. Must be competent in collating and providing information from various sources such as sub-contractors, correcting any anomalies or charges.

The day-to-day duties of the role will include but not be limited to: 

• Maintain up to date and accurate repair records in the Open Housing system.
• Maintain and investigate the integrity of the Open Housing system data by providing reports from the open housing and insight system, including open jobs and jobs out of priority.
• Scanning of certificates and other documentation.
• Providing help and advice to managers and supervisors.
• Have knowledge and understanding of I.T and all Microsoft applications.
• Assist in the planning for the Gas Team when required.
• To make suitable and affective arrangements to ensure continuity during absence.
• Good communication skills with other team members.
• Receiving and making phone calls from/to internal and external customers in a clear and concise manner.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form

Job description

Person specification

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We are an equal opportunities employer so please inform us of any individual requirements you may have during the recruitment process.

The closing date for this vacancy is Sunday 18^th February 2024 at midnight. Any application forms received after the closing date will not be accepted.

If you have been selected for interview you will hear from us prior to the interview date.

Please note that we do not accept CVs or use recruitment agencies.